(720) 421 2646
Monday to Friday
10 am – 6 pm
Saturday 10 am – 5 pm
Sunday – off
What are your current shipping times?
- Once your order is placed, you will receive a confirmation email that will include your order details and the selected shipping method.
- Your order confirmation email will show the stock status for each individual item purchased (either “in-stock” or a future expected shipping date for backordered items)
- Once the order has shipped, you will receive a shipping confirmation email. Please click on the “Track Shipment” link within the email to receive the most up-to-date tracking information. If you have a tracking number, you can also check the status by clicking here.
- Please allow 4-6 business days transit time to receive your order once it has shipped. This time frame pertains to orders placed within the continental United States and does not include Alaska and Hawaii.
Processing Time – Processing time is the amount of time it takes to prepare your item(s) to ship. In-stock items received by 12PM MST normally process the same day or the next business day. Embroidered items will add an additional 2-3 business days to the processing time.
How do returns and refunds work?
We strive for 100% satisfaction. However, if you are not completely satisfied with your order, we will gladly return any items in original condition within 90 days of receipt. For your convenience, you may complete your return at one of our stores or online. Unfortunately, we cannot accept any worn, washed, altered, or embroidered items.
We process all returns on the same or next business day after receipt of merchandise. After we receive and process your return, please allow an additional 2 to 3 business days for your financial institution to credit your account. Shipping and processing charges are non-refundable.
COVID-19 Update: Please allow additional time for return processing.
Do you offer custom adjustments/tailoring on my order?
We absolutely do! Simply visit our store in Denver and we will have it custom fitted. (Must be local – in store only).